Web application for management CRM, orders and service requests
Easy registration - No credit card required


Ideal for companies
- IT solution and service providers
- Assemblies
- Wiring
- Plumbers
- Photovoltaics
- Construction
- Air conditioning and air conditioning
- Emergency services
- Cameras and security systems
- Installation of heat pumps, boilers and solar systems
- Digital technology, satellites, cable TV, Smart Home
- Garage doors and lifts
- Other industries with installation and servicing of equipment
Easy registration - No credit card required
Overview of individual modules
Price offers
Easy creation of bundled offers to internal price lists and product catalogues.
- Easy quote creation in a few steps
- The quote will show you the profit, margin, overall profitability of the job and the discount.
- Easy overview of offers with quick search and functional filters
- Export the menu to PDF in three display options (Item, Summary, Report)
- Option to link the offer to a business case
- Selection of items for the offer from the product catalogue and internal price lists
- Possibility to import your own price lists and product catalogue

Business cases
Comprehensive overview of trades by automated solution states.
- Management and overview of the business opportunity from enquiry to successful closing of the sale
- Possibility to link a business case to offers
- You know the volume of business opportunities and the likelihood of them turning into a successful deal
- You know exactly what deal, in what volume, what deal, at what value, with what closing assumption

Directory of companies
All the information clients need can be found in one place
- Synchronisation of client data with Finstat database
- Real-time control and overview of the client's indebtedness
- Creation of any number of addresses of the client's outlets
- Creation of any number of client contacts
- Easy client overview with quick search and functional filters

Order management
The digital process leads you to a successful the implementation of the contract
- Management and overview of orders with warning if the processing time is longer than the specified time
- Automated transition of a successful sale from the Offers to the Orders module
- Possibility of assigning contracts to selected technicians
- Possibility of planning orders with visualization in the calendar
- You know exactly when the job is going to be done, what condition it's in, who's going to do it, what condition it's in, how many hours of work it's scheduled for
- Time tracking of work execution at the customer's site, you know how much time was spent there
- Saving any documents (pdf, doc, jpg, photos) for individual orders
- Possibility of mutual communication over the order

Service Desk
Keep track of all service requests and client incidents
- Slip management and review with warning if the time to resolve a slip is longer than the specified time according to the SLA contract
- Automated transition between ticket states (New, Assigned, Scheduled, In Progress, Resolved)
- Possibility of assigning a ticket to selected technicians
- Measuring the technician's work time on a ticket, you know how long it took to solve the ticket
- Clear reporting on all work performed during the month
- Possibility of mutual e-mail communication with the customer over the ticket

Feedback
Space for clients to express their satisfaction with your service delivery
- High response rate, get 10x more responses than conventional surveys. Typically only 3-5 % customers respond to a conventional satisfaction survey.
- Easy way to get ratings from your customers with one click on the rating scale
- Track delivery rates, open rates, and click-through rates in real time as you send your email surveys.

Equipment register
Important customer device data is processed and stored in a clear form
- Complete record of the equipment you need to access for servicing (customer, contact person, equipment details, installation date, documentation, notes)
- Upload any document by swiping the document into a dedicated area, even from your mobile phone
- Recording and scheduling service inspections of customer equipment
- Saving the output from a service tour directly to the application, giving you an overview of the history of the tour output

Password safe
All important access data and passwords stored in one secure place
- Secure storage of all accesses and passwords in the customer's infrastructure
- Overview of the records of any accesses to any customer device (accounts, server, PC, licenses, network, etc.)
- Categorize accesses and passwords into groups, giving you an overview and quick navigation through your records

Directory of companies
All the information clients need can be found in one place
- Synchronisation of client data with Finstat database
- Real-time control and overview of the client's indebtedness
- Creation of any number of addresses of the client's outlets
- Creation of any number of client contacts
- Easy client overview with quick search and functional filters

Order management
The digital process leads you to a successful the implementation of the contract
- Management and overview of orders with warning if the processing time is longer than the specified time
- Automated transition of a successful sale from the Offers to the Orders module
- Possibility of assigning contracts to selected technicians
- Possibility of planning orders with visualization in the calendar
- You know exactly when the job is going to be done, what condition it's in, who's going to do it, what condition it's in, how many hours of work it's scheduled for
- Time tracking of work execution at the customer's site, you know how much time was spent there
- Saving any documents (pdf, doc, jpg, photos) for individual orders
- Possibility of mutual communication over the order

Business cases
Comprehensive overview of trades by automated solution states.
- Management and overview of the business opportunity from enquiry to successful closing of the sale
- Possibility to link a business case to offers
- You know the volume of business opportunities and the likelihood of them turning into a successful deal
- You know exactly what deal, in what volume, what deal, at what value, with what closing assumption

evoloop offers much more

PRICING OFFERS
Easy creation of offers linked to internal price lists
and product catalogues

FEEDBACK
COLLECTION
Space for customers to express their satisfaction with your service delivery
What features are most appreciated our customers

Automation
Automated transition between states and processes in individual modules.

Work efficiency
Easy creation of quotations in a few steps via implemented price lists and product catalogues.

Mobility
Possibility to work in the application also from a mobile device. Create a new contact, business case, order, edit and complete an order also from the field.

Security
The basis for data protection is to ensure that only authorised persons have access to each group of information. We perform a complete backup of all data and files every day.
Solution Packages
Try evoloop for FREE for 30 days
Choose the modules to suit your needs and start trying for FREE today. Prices are without VAT.
Sales
billed monthly-
Directory of companies
-
Business cases
-
Price offers
-
Product Catalogue
Sales Plus
billed monthly-
Directory of companies
-
Business cases
-
Price offers
-
Product Catalogue
-
Order management
-
Calendar
Service
billed monthly-
Directory of companies
-
Service Desk
-
Feedback
-
Equipment register
-
Password safe
Complete
billed monthly-
Directory of companies
-
Business cases
-
Price offers
-
Product Catalogue
-
Order management
-
Calendar
-
Service Desk
-
Feedback
-
Equipment register
-
Password safe
They said about us

"Thanks to the deployment of the app, we have solved several processes and moved
in managing business activities and improving work efficiency, thus we
achieve higher value-added business activities."
Peter Malo
CEO / SIMAP GROUP, a.s.
I want to arrange online presentation
Contact details

Ing. Miroslav Kapuš
Business Development Manager
sales@evoloop.sk
+421 915 74 00 75