Powered by Smartsupp

Privacy Policy

1. Introduction

1.1 We are committed to protecting the privacy of visitors to our site and users of our services.

1.2 This policy applies wherever we are the controller of the personal data of visitors to our website and users of our services, in other words, wherever we determine the purpose and meaning of the processing of that personal data. When you first visit our website, we ask for your consent to use cookies in accordance with the terms of this policy.

1.3 In this Policy, "we", "us" and "our" means COMTEC s.r.o.. For more information about us, see Section 12.

2. How we use personal data

2.1 In this Part 2, we set out:
(a)the general categories of personal data we process;
(b) the source and category of the data, in the case of data that we have not received directly from you;
(c) the purpose for which we process the personal data;
(d) the legal basis for their processing.

2.2 We may process data about the use of our website and services (usage dataUsage data may include your IP address, geographic location, web browser and version, operating system, referring source, length of visit, page views and page navigation paths, as well as information about the timing, frequency and pattern of use of our Service. The source of the usage data is Google Analytics. This usage data may be processed for the purpose of analysing the use of the website and the service. The legal basis for this processing is consent and our legitimate interests, i.e. monitoring and improving our website and services.

2.3 We may process information that you disclose on our website or through the data you use when using our services. The published data may be processed for the purposes of publishing it and administering our website and services. The legal basis for this processing is consent.

2.4 We may process information contained in any questionnaire (query data), as regards data concerning goods and/or services. The legal basis for this processing is consent.

2.5. We may process information you provide to us for the purpose of subscribing to our email offers and/or newsletter (notification data). The notification data may be processed to send you relevant notifications and/or newsletters. The legal basis for this processing is consent.

2.6 We may process information (contact details) contained in or relating to any communication in which you send us contact details. Correspondence Data may include communication content and metadata associated with the communication. Our website will generate communication-related metadata through the website's contact forms. Correspondence Data may be processed for the purposes of communicating with you and maintaining records. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communication with users and/or the performance of a contract between you and us and/or the steps leading to the conclusion of a contract.

2.7 We may process any of your personal data referred to in this policy where necessary to establish, exercise or defend legal claims, whether in or out of court or in an administrative or extrajudicial proceeding. The legal basis for this processing is our legitimate interests, namely the protection and enforcement of our legal rights, your legal rights and the legal rights of others.

2.8 In addition to the specific purposes for which we may process your personal data set out in this Part 2, we may also process any of your personal data where such processing is necessary to comply with a legal obligation to which we are subject or to protect our vital interests or the vital interests of another natural person.

3. Disclosure of your personal data to others

3.1 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data if such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in legal proceedings or in administrative or extrajudicial proceedings.

4. International transfers of your personal data

4..1. You acknowledge that the personal information you submit for disclosure through our website or services may be accessible via the Internet worldwide. We cannot prevent the use (or misuse) of such personal information by others.

5. Retention and deletion of personal data

5.1 This Section 5 sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3 We will store personal data as follows:
(a) usage data, disclosure data, query data, notification data and correspondence data shall be retained for a maximum period of 10 years.

5.4 Notwithstanding any other provision of this Section 5, we may retain your personal data where such retention is necessary to comply with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person.

6. Changes

6.1 We may update this policy from time to time by posting a new version on our website.

6.2 You should check this page from time to time to ensure that you are happy with any changes to this policy.

6.3 We may notify you of changes to this policy by email.

7. Your rights

7.1 In this section 7 we have summarised the rights you have under the Data Protection Act. Some rights are complex and not all details have been included in our summaries. You should therefore read the relevant laws and guidance from regulators for a full explanation of these rights.

7.2 Your basic rights under the Data Protection Act are:
(a) the right of access;
(b) the right to rectification;
(c) the right of erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to the supervisory authority; and
(h) the right to withdraw consent.

7.3 You have the right to confirm whether we may process your personal data and where we access it, together with other information. This additional information includes details of the purposes of the processing, the categories of personal data concerned and the persons who are the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will provide you with a copy of your personal data. The first copy will be provided free of charge, but further copies may be subject to a reasonable charge. You may request your personal data on this page.

7.4 You have the right to rectification of any inaccurate personal data and with regard to the purposes of processing if you have provided us with inaccurate or erroneous data.

7.5 In certain circumstances, you have the right to have your personal data erased without undue delay. These circumstances include: the personal data is no longer necessary for the purpose for which it was collected or otherwise processed; you withdraw your consent to the processing on the basis of consent; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data has been unlawfully processed. However, there are exceptions to the right to erasure. General exceptions apply where processing is necessary: to exercise the right to freedom of expression and information; to comply with a legal obligation; or to establish, exercise or defend legal claims.

7.6 In certain circumstances you have the right to restrict the processing of your personal data. These circumstances are: you dispute the accuracy of the personal data; the processing is unlawful but you exclude erasure; we no longer need the personal data for the purposes of our processing but you require the personal data to establish, exercise or defend legal claims; and you have objected to the processing, pending verification of that objection. If processing is restricted on this basis, we may continue to store your personal data. However, we will process it otherwise: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

7.7 You have the right to object to the processing of your personal data on the grounds of your particular situation, but only to the extent that the legal basis permits. The processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or for the purposes of legitimate interests pursued by us or a third party. If you make such an objection and we cannot demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims, we will stop processing the personal information.

7.8 You have the right to object to the processing of your personal data for direct marketing purposes (including profiling). If you do so, we will stop processing your personal data for this purpose.

7.9 You have the right to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes on grounds relating to your particular situation, unless the processing is necessary for tasks carried out for reasons of public interest.
7. 10. The legal basis for the processing of your personal data is:
(a) consent; or
(b) where the processing is necessary for the performance of a contract to which you are a party or to carry out steps at your request prior to entering into the contract,
(c) and such processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format. However, this right does not apply if it would adversely affect the rights and freedoms of others.

7.11 If you believe that our processing of your personal data violates data protection laws, you have the legal right to lodge a complaint with the supervisory authority responsible for data protection. You may do so in the EU Member State of your habitual residence, place of work or place of alleged infringement.

7.12. To the extent that the legal basis for the processing of your personal data is consented to, you have the right to withdraw that consent at any time.

7.13. You may exercise any of your rights in relation to your personal data by written notice.

8. About cookies

8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server whenever the browser requests a page from the server.

8.2 Cookies can be either "persistent" cookies or "session" cookies: a persistent cookie will be stored in the web browser and will remain valid until a specified expiry date, unless it is deleted by the user before the expiry date; session cookies expire at the end of the user's session when the web browser is closed.

8.3 Cookies typically do not contain any information that personally identifies the user, but the personal information we store may be linked to and derived from the information stored in cookies.

9. Cookies we use

9.1 We use cookies for the following purposes:
(a) authentication - we use cookies to identify you when you visit our website and while navigating our website;
(b) analytics - we use cookies to help us analyse the use and performance of our website and services; and
(c) consent cookies - we use cookies to store your preferences for the use of cookies when you browse the website

10. Cookies used by our service providers

10.1 Our service providers use cookies and these cookies may be stored on your computer when you visit our website.

10.2 We use Google Analytics to analyse the use of our website. Google Analytics collects information about the use of the website by means of cookies. The information collected regarding our website is used to create reports on the use of our website. Google's privacy policy is available at on this page.

10.3 We use Facebook Pixel to analyse the use of our website. This service uses cookies to ensure that our ads are shown to the right people and to create an advertising audience. You can view the privacy policy of this service provider at this address.

11. Cookie management

11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for managing them vary depending on the browser and browser version. However, you can obtain up-to-date information on blocking and deleting cookies via the following links:
(a) Chrome
(b) Firefox
(c) Opera
(d) Internet Explorer
(e) Safari
(f) Edge

11.2 Blocking all cookies will have a negative impact on the usability of many websites.

11.3 If you block cookies, you will not be able to use all the features of our website.

12. Details about us

12.1 This website is owned and operated by COMTEC s.r.o.

12.2. We are registered in Slovakia with a registration number (IČO) 36323951, we are located at Hviezdoslavova 19 915 01 Nové Mesto nad Váhom

12.3 Our place of business is Hviezdoslavova 19 915 01 Nové Mesto nad Váhom

12.4. You can contact us:
(a) by post to the postal address provided;
(b) by completing the contact form on our website;
(c) by telephone, at the contact number published on our website; or
(d) by email, using the email address published on our website.

12.5. This document was created using a template from SEQ Legal.